Returns Policy


Beards and Shears  is currently shipping all over India.  At  Beards and Shears we understand how important it is to receive your purchased products in the finest condition, and on time. Know this – we work around the clock to try and get you your products in the shortest timeframe possible.

You can reach us at, customer support helpline: + 91-7060 502 461 between Monday – Saturday, 10:00am – 6:00pm in case of any queries. We strive to answer & fix all queries within 24 hours.


The shipping details for each individual product are mentioned on the product detail page. Depending on the products in your cart, your shipment may be split into two packages and shipping dates may vary. For the final shipping date of your order, please refer to the shipping details section on your cart page.

All our products are shipped out between 1 – 10 working days depending on the products. In situations beyond  Beards and Shears’s control, there may be circumstances, which cause a delay. In such cases, Beards and Shears will ensure delivery in the earliest possible time frame.


Free Shipping within India – for orders above Rs. 1,000. Shipping charge for orders within India and below Rs. 1,000 is Rs 75 per order.



Beards and Shears has a no questions asked return policy. We might request you to share an image of your product/ s. For your order to qualify as a return or exchange:

You must raise a return request by emailing us on within 7 days of receipt of your order

Product packaging, labels & tags must not be tampered with

Product must be in perfect condition

Exchanges will be processed only once the product has been received in our warehouse and has been checked for quality

Refunds will only be processed for damaged or defective products in the form of store credit. Please note the shipping charge of Rs. 75 where applicable will not be refunded

For prepaid orders, in case of order cancellations or orders that go to abandoned cart, refund will be processed back to the same payment method via the payment gateway. Timeline for same would be 5-7 working days.

Once you have requested for a return/ exchange the product will be collected within 7 working days

If you choose to self-ship the products, they should be dispatched within 48 hours after the return request is raised and packed securely to prevent any damage during transit


The whole order amount will be refunded if the order is cancelled, lost or undelivered to your preferred location.

Beards and Shears   reserves the right to cancel any order without any explanation for doing so, under the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.


To avail COD Service, all items in the cart should be applicable for COD.

In case your pin code is not serviceable

You cannot open the box without making the payment at the time of delivery

If the product or packaging has been tampered with, do not accept the order

No credit/debit cards are accepted at the door under the Cash on Delivery method

How do I know if my area is serviceable or not? Can I opt for Cash On Delivery payment in my area?

If you want to know whether your area is serviceable or not, you can call us on + 91-7060 502 461 or + 91-8668973417 (between 10:00am – 6:00pm, Monday – Saturday) or email us and provide your PIN code. We will inform you within 24 hours.


Our prepaid payment options are recommended for seamless order experience and to select our safe contactless delivery option

Online payments can be made via Credit Cards, Debit Cards, Net Banking, Paytm, PayU, PayPal, UPI & e – Gift cards

Beards and Shears   offers safe net banking options to ensure simple & secure transactions via all payment networks – Visa, Master Card, Maestro, American Express & more

Online payment options help us process your orders quicker

Pay at your doorstep by selecting the Cash On Delivery option. No hidden charges. No extra fees and that’s a Beards and Shears   promise!